Jelsoft (aka; vBulletin)

Lee · #1 06-20-06, 03:34 PM

Hey

Has anyone had experience with Jelsoft with vBulletin? How is their support?

Thanks
Lee

Jas · #2 06-20-06, 03:47 PM

Great, great company. Responces usually span from 10-40 minutes. Its great for a company of that size. Go vB!

OceanWater · #3 06-24-06, 09:12 AM

Awesome service! Great reputable and trustworthy staff. Very mature and handles situations appropriately. Recomended company.

Radical · #4 06-24-06, 09:17 AM

Yea I have recently got vB for my site, they helped me with setup, and everything is running smoothly. Great services.

hotrod1 · #5 08-08-06, 01:12 PM

Vbulletin is awesome and the only time I used their customer support I received a very quick response.

Brandon · #6 08-08-06, 02:14 PM

Yea. Great support. Great product. Hands down.

Post a customer service ticket and you have an answer within 20 minutes. Great customer service for a company that big.

farooqaaa · #7 08-09-06, 07:55 AM

Yea! Vbulletin rocks!, it support is too fast. And there products are also powerful!

Jerlene · #8 08-09-06, 07:57 AM

Yes, their service is good but why pay that much for something you can get for free?

Brandon · #9 08-09-06, 10:46 AM

vBulletin is much better than phpbb or any free bulletin board system. Also, they're support is also a BIG plus. With phpbbl you usually have to post a thread at their support forums and have your it answered in 6 hours. With vBulletin it's more like 20 minutes.

Jordan Pardy · #10 08-09-06, 11:34 AM

vBulletin is a good system, altough it is relatively expensive, it has many features that other systems do not have. Personally, I think it has the most user-friendly, eye-friendly, and interactive system in the market.

In terms of support, I have not tried vBulletin first-hand, I have co-admined a website and tried the admin panel demo, but in terms of support my friend says that they are pretty fast and helpful.

phpBB's support forums are extremely quick, Brandon. Not six hours, sometimes I got responds in around 20 minutes; but the problem is the support over there is not official, its just user-support.

With vBulletin, you get what you pay for.

Jerlene · #11 08-09-06, 03:22 PM

Quote:

Originally Posted by Jordan Pardy

phpBB's support forums are extremely quick, Brandon. Not six hours, sometimes I got responds in around 20 minutes; but the problem is the support over there is not official, its just user-support.

Exactly. You can get a response anywhere between 20 seconds to 20 minutes. It's all very informative because the only members that reply are previous moderators/supporters/etc. of phpBB. They're very knowledgable people and they walk you through every step if need be.

Gareth_Boyd · #12 08-14-06, 07:01 AM

PhpBB is useless compared to the likes of vBulletin!