India is emerging as Super Power
We live in a world where physical location does notmatter and where jobs will migrate to the least expensive locations. An Indian worker may cost 60 % less than an equivalent American worker.
The trend towards outsourcing of IT functions is not going to go away anytime soon. So where are those functions going ? When comes to offshore outsourcing, most of it goes to India .
India represents 66% of the offshore BPO market. But most of the offshore outsourcing is not represented by entire business processes, but is mostly relegated to contact centres and back office transaction processing.
Even though many businesses see outsourcing india as a positive way to impact their organizations’ there are a number of misconceptions to look out for .These include—
• IT expanses will automatically be reduced.
• Vendors use best practices.
• Offshore vendors offer huge savings.
• Vendors are simultaneously better , faster, and cheaper than internal IT.
The Business Process Outsourcing industry in India is catering to mainly western operations of MNc’s (multinational corporations). The domestic BPO market , is acting like a catalyst between the demands from the telecommunications and BSFI segments,matched the growth of BPO experts.The market experienced maturity and consolidation .
There were over 400 companies operating within the Indian BPO space (both MNC’s and Indian companies) and third party service providers . The key enabler for this has been cheap leading to low telecom costs for leased lines and availability of educated English speaking workforce in India .
The Indian BPO industry remains on a growth path, emerging as one of the key investment market in the country.
Last edited by Brandon; 02-09-08 at 09:00 AM..
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